5

Excellent

5

Courteous, prompt, excellent experience

5

Did the repairs I asked for. Made recommendations for needed upcoming service but didn't try to push anything on me. I will definitely go back again.

5

Second time customer. Very satisfied with the friendly, efficient, customer oriented staff at Allen Automotive. Received an appointment convenient to me, and a written quote for service requested. Work completed on schedule with final cost actually being a little less than my quote.

5

Allen Automotive is the mechanic you thought didn't exist anymore.Behind a red painted brick wall in a very unimpressive little industrial park are immaculate service bays, tidy & organised office and waiting space. However it is the staff that makes the place what it is. These guys don't mess around: they are there to fix your car. If the problem is hard to describe and you don't speak "mechanic" very well, they listen intently & ask questions. Henry, the boss, won't do extensive work until he calls you first and gets your OK. The receipts for work are very detailed; there is never any question about what was or what was not done. If Allen goofs, they make it right. All work is done with care and skill. No, they are not cheap, but you absolutely get what you pay for. Allen would never stoop to that old trick of "inventing" something wrong and then "fixing" it at a high price . I was getting regularly ripped off at my local garage----thank goodness I've now found Allen.

Nannette, we will never leave a customer hanging if they don't speak "mechanic!" It is our priority to ensure our customers leave Allen Automotive feeling comfortable and with peace of mind. We're here to help you get back on the road as safely and efficiently as possible! Thank you for your wonderful review.

- Allen Automotive
5

It's rare that I like a business enough to give it a review, but this place has played car doctor for my and my daughter's cars too many times to not commend them. They are professional, their prices are extremely reasonable for the quality work you're receiving, and Henry, the owner, never fails to thoroughly explain the problem and exactly how the mechanics are going to go about fixing it. If you don't have a day to waste waiting for your car, they'll happily drop you off at the metro station and pick you back up if you have no other means of transportation. Professional, friendly, and affordable. Highly recommend this business.

Cora, thank you so much for your kind words. It warms our hearts to hear to hear testimonials like this one, because it reminds us exactly why we love what we do. You will never lose your trust in Allen Automotive!

- Allen Automotive
5

Allen Automotive is an old fashioned business in a 21st century world. Superior workmanship, exemplary service and that rare thing: integrity. Henry and his staff are, without a doubt. the highest quality mechanics in the DC metro area.

5

Yong said the business did a good job.

5

Allen Auto was very professional, direct and clear in providing their auto inspection, diagnosis and estimate. The repair to date appears to be done properly in resolving a leaking oil pan gasket.

5

Had our first service last week and will definitely be coming back. Brake job was finished on time as promised, folks were extremely helpful (thanks Chris), and I even got a complementary ride to Metro. Thanks guys; looking forward to our next visit.