Silver Spring Auto Repair

I was visiting the area from out of state (I'm from Ohio) when my starter failed. (2013 VW GTI) THE GOOD:They manged to get my car into the shop first thing after labor day, confirmed my bad starter and had found that my water pump was also leaking. They had my car all fixed up and ready to go, with all new parts, by the end of the following day. THE BAD: not once but two times the repair was delayed by "we got the wrong part" THE UGLY: I did not notice until after i had already left their shop (did not happen on the 5 min drive to where i was staying to pick up my personal luggage) but there seems to be a spot where the arm of a car lift struck my drivers door chipping the paint down to the bare metal that i will now also have to repair. (image attached)

Called to have my 2023 vehicle checked out b4 driving across country. Did the work but tried to upsell me for a brake job and transmission service ( car had 31000 miles) oil change, transfer case and rear end serviced and some additives they sell. Cost me $900. Did not like the upsell for unnecessary work. Will not return..

Great service and everything including some extra work all done in one day Thanks Henri

Had a complicated electrical issue and they knew right away what the problem was. Allen Automotive handled it quickly and professionally. Wilson the service manager is the best — sharp, honest, and great to work with. Highly recommend.

It was only a minor repair (replacing one of those passenger door rear view mirrors that flags you if a car behind you is too close) but it was a better and quicker experience than going to the dealership.

We here Tenleytown lawn & Landscape use Allen Automotive for our entire fleet! Wilson is the tech who is the lead for our projects and is always very responsive. He calls and lays out what needs to be done immediately and what can possibly wait till later. Henry is the owner and seems to run a very tight and organized ship!

We are here at Tenleytown Lawn & Landscape is Allen Automotive for our entire fleet. Wilson is our team lead and is always very responsive. He always calls and lays out what work needs to be done and what work may be able to wait a little longer. Henry is the owner seems to run a very tight and organized ship. Thanks! Lisa Owner Tenleytown Lawn & landscape

On time. Expeditious and well done.

I used to use Allen Automotive a long time ago, but they could never fix a starter problem i had and i moved on. But i recently went back to them to just get an oil/filter change. I said to them and wrote down on their service form along with my contact info, that i wanted full synthetic 0w-20, since that is what the manufacturer recommends. I also asked for a quote on replacing the PCV valve. The quote was for $722. I was pretty shocked, as the parts at the dealer cost $60 and the labor is about 15-30 minutes. And the sticker they put on my car telling me to get another oil change in 5000 miles said that my oil is 5w-30, so that's wrong.

First time there, my experience was absolutely great !!!