Very pleased with professional and efficient service!
Car fixed right the first time. Great service.
Good job 👏
Fast and kind! Dropped off my car at lunch to be inspected, and within two hours, I had the report in my inbox. Great service!
Like a few other reviews here, I was a longtime customer, but a few years ago they started recommending clearly unnecessary work to pad the bottom line and acted unprofessionally towards me. No longer trustworthy.
I received the most professional service I’ve ever received. Allen Automotive talks to me with honesty as if we were best friends.
Very good experience, and dependable!
Very professional and helpful.
Terrific, responsive staff. Reliable and prompt service. We trust them to tell us what our car needs!!
I took my vehicle into Allen’s for them to remove a lug nut that was stuck and required special drilling. I asked for a general quote over the phone but according to them I had to bring the vehicle in for them to give me an estimate. Long story short I ended up leaving the vehicle there for A little less than 24 hours. In this time I received no quote (which was my Initial reason for coming there in the first place). Yet a technician had already PERFORMED WORK ON MY VEHICLE WITHOUT MY AUTHORIZATION. I quoted two other mechanics prior to coming into Allen’s and decided I no longer wanted Allen’s Automotive to service my vehicle. So they “reversed” The work that they had already done WITHOUT MY AUTHORIZATION. And charged me a “$200” storage fee for having my vehicle there for less than 24 hours. I understand everyone has to make a living and business may not be what it used to be given the devastating effects of COVID but I was dissatisfied with my experience herke.