The routine work was done as asked, and ready for pick up the same day. Since it was the first time they'd seen/worked on the car they did a thorough review of its needs and said it was fine. They prepared me for some of the things -- mostly electronic that can start giving me trouble at the 5 - 6 year mark. I have a 2018 Subaru and they said keep it --- they are great, well made cars! That made me feel good too!!